Service

Learning

- Guiding action.

Smith provides innovative and reflective evaluations where learning from the past and present informs future action. Evaluations serve as a developmental tool with an innovative focus, and we always work with the overarching vision as our guiding beacon.

We believe that learning contributes to reflection, which in turn can be translated into action and improvements in practice. 

Times of crisis are characterised by high levels of uncertainty, making it necessary to pause more often than before to learn, evaluate and then adjust strategy and action. At Smith, we do this systematically by capturing experience so that everyone involved gradually gets better, learning from both mistakes and successes. 

For us, it's about systematising experience, whether in terms of perceived or measurable impact. 

For us, evaluation isn't just about the written report; it's also about the understanding and willingness among participants to take action.